4-Step Process to Resolve Conflict Quickly

Learn to reduce friction, be heard, & find an agreeable outcome in 4 easy steps.


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Where’s Amy?

Where’s Amy? Good question! Yes, it really has been since September, 2011 that I’ve been able to blog. I guess that’s what can happen when one takes on a full time job at IDEO, has another baby, and then moves to a different city. A LOT has occurred since I last reached out. Well, hang on tight because I’m getting back in the saddle! I’ll be up and running, consistently, in about a month. Until then, check out my articles to keep you busy. 🙂 Until then with much anticipation, Amy  

Inspiration, procrastination, and brute force… oh my!

Have you ever wondered why it is that sometimes you’re totally fired up and are super productive – ideas flow, the right people show up, things happen – and other times you feel like you’re hiking uphill in peanut butter and can’t motivate to do anything? I’ve thought about this often and have come up with a way of dealing with what I call the inspiration vs. procrastination game that completely eliminates the need for brute force. To play this game you have to believe in the concept of synchronicity. Synchronicity is like a higher-ordered experience of coincidence – coincidence with meaning beyond what is directly observable. Synchronicity is what I would consider the engine that powers this game. Relative to synchronicity, you now have to alter your definition of procrastination. If synchronicity is real, in other words, if it

I’ve already forgotten your name

I just attended the most beautiful wedding over the weekend and I noticed how many times I would meet someone and within minutes forget his or her name. What’s happened as I’ve gotten older? I remember every name of every classmate in grade school and I clearly remember this NEVER being an issue as a child. This phenomenon of getting older and having a hard time remembering names is, in my opinion, not completely a function of age, however. Less focus, maybe, but definitely not age. My three year has the most incredible memory, to the point I have to be really, really careful what I say because he will absolutely hold me to it… three months later. But I’m sure it’s not because he’s a toddler. I’ve watched something about him and have concluded something fascinating. This kid can

What is “balance” anyway?

I’ve spent a long time contemplating the concept of “balance” and I’m not so sure I want to sign up for making that my priority in life. It’s almost impossible to have a conversation about happiness or stress management without hearing about it. Our society habitually associates achieving peace with striking a balance among all our obligations and desires. But what is balance anyway? Inherent in the word is a concept of sacrifice or compromise. For me, the archetypal image of a scale immediately comes to my mind and so inevitably, I know that in order for one side to be realized something has to give on the other side. But who wants that? I’m of the camp that you can have it all. No need to give up anything in order to be really good at or devoted to